Tripia Guide
Your everyday guidance. 24/7, in 18 languages.
For small accommodations & event organizers
Wi-Fi, check-in and directions to the venue. AI answers questions in 18 languages using your existing materials. Guests scan a QR without an app or account, and questions the AI cannot answer can go to staff.
Getting started
A guide is a dedicated information page for a property or event. Add the answers you regularly give about Wi-Fi, waste disposal, check-in or directions to the venue.
- 01
Start with the information you have
Add your website, house rules, property information or event guide as URLs, PDFs or text. Build guidance from existing materials instead of preparing every question and answer separately.
- 02
Check answers before publishing
Test common questions about Wi-Fi, check-in and parking. Add or correct any missing information.
- 03
Put up a QR and start helping
Place a QR in rooms, at the entrance or reception, and add the URL to booking emails. Guests can ask in their phone’s browser without entering a name or email address. No integration into your website is required.
- 04
Keep guests informed of changes
Post changed hours or maintenance as an announcement. Guests see it in their language without you rebuilding the regular guidance.
Day-to-day operation
| Item | Details |
|---|---|
| AI & staff | Questions beyond the supplied information can be passed to staff. Review the inquiry in the dashboard, write a reply in Japanese and translate it into the guest’s language before sending. |
| Review questions | Read conversation history in the dashboard. Recurring questions about parking or meal times can help you decide what information to add or clarify. |
| Update information | Rebuild guidance from source materials up to 10 times per month. Website changes also require reimporting. Use announcements for temporary closures or changes to bath hours. |
| Publication dates | Set start and end times for publication. A short event can use a guide for just a few days; billing is still monthly. |
| Spending limits | Set a spending cap for each guide and monitor usage in the dashboard. Adjust operation around busy properties or event dates. |
¥980 per guide / month
Each guide includes 100 AI answers per month; additional answers cost ¥10 each, excluding tax. Unanswered AI questions and staff replies do not count as AI answers. Allowances are pooled within one subscription: three guides include 300 answers per month.
Try free for seven days with a credit card. Your subscription automatically becomes paid after the trial. Cancel during the trial at no charge.
Price calculator
Share your answer allowance across guides. Three guides include 300 monthly answers.
Estimated monthly fee, before tax
¥980
¥1,078 including Japanese tax
- Base fee
- 1 × ¥980
- Included answers
- 100
- Extra answers
- 0 × ¥10
Base fee plus extra answers after the free trial.